|
"I called today to thank you and your team for everything you did for us....A few months ago after bouncing around with different charter companies I decided to evaluate a few of the programs out there to determine if I was best going with a structured program versus the one off charter method. In the process I focused primarily on three firms in addition to reading a considerable amount about the many other programs out there. The three firms I focused on were Net Jets / Marquis, Blue Star Jets, and Bombardier Skyjet. Ultimately deciding that the best program out there was the SkyJet program due to the simplicity and clarity of the program offered and the level of professionalism and responsiveness of those I interacted with. ..(On my trip)...I know that you and your team worked diligently on getting direct access in and out...and I truly appreciate the level of diligence and the balance of never jeopardizing the safety of the family nor bending any flight regulations.... I always felt a genuine level of concern and dedication by you and your team in making this happen. It was if you were working for a close friend or client who had been with you for over 20 years. I can’t even imagine all the time and effort all of you put into this but I can truly appreciate the high level of commitment to making this trip an exceptional one with ultimate convenience".
"The clear message I felt throughout this process was that you and your team would give 110% to meet my needs while balancing the safety and security of my family. .... the benefit to me was in experiencing real time how everything works and the process, procedures, and safety mechanisms that Bombardier Skyjet has in place. Words can not properly express my gratitude and confirmation that I chose the best firm to fly my family... Once again thanks to everyone for working so hard for my family and I. Your focus on ultimate customer satisfaction and ease of doing business is clear in not only how easy you make the card holder agreements to understand but the intense focus on meeting the needs of your customer with a clear philosophy of ease and comfort at all times. It’s clear I made the best decision in selecting your firm. You guys are the best and truly live a philosophy of customer focus and satisfaction". - L.D
|